PART I — PRIVACY POLICY

 

1. Introduction

Air Republic Heating and Air Corp ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Please read this policy carefully. If you have questions, contact us at the information provided at the end of this document.

 

2. Information We Collect

We may collect the following types of personal information:

• Contact information: name, phone number, email address, and mailing address

• Service-related information: property address, HVAC system details, and service history

• Communications: messages, inquiries, and appointment requests submitted through our website or forms

• Technical data: IP address, browser type, and pages visited on our website

 

3. How We Use Your Information

We use your personal information only for the following purposes:

• To schedule and fulfill heating and air conditioning service requests

• To communicate with you regarding appointments, estimates, and follow-ups

• To send SMS messages as described in Part II of this policy

• To improve our website and customer service

• To comply with applicable laws and regulations

 

4. We Do Not Sell Your Information

Air Republic Heating and Air Corp does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. Your information is never sold to data brokers, advertisers, or any other third parties.

 

5. Information Sharing

We do not share your personal information except in the following limited circumstances:

• Service providers: We may share information with trusted vendors who assist in operating our business (e.g., scheduling software, payment processors), strictly for that purpose and under confidentiality obligations.

• Legal compliance: We may disclose information if required by law, court order, or governmental authority.

• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

We never share your information for advertising purposes or allow third parties to use it for their own marketing.

 

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your information is securely deleted or anonymized.

 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of certain communications at any time

To exercise these rights, please contact us using the information in Section 11.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

 

10. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

 

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Continued use of our services following any changes constitutes acceptance of the revised policy.

 

 

PART II — SMS COMMUNICATION POLICY

 

1. SMS Opt-In Consent

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from AIR REPUBLIC HEATING AND AIR CORP. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt out.

 

2. Types of SMS Messages

When you opt in to SMS communications, you may receive the following types of messages:

• Appointment confirmations, reminders, and scheduling updates

• Estimates, quotes, and service notifications

• Follow-up communications regarding completed or scheduled services

• Internal employee coordination messages as applicable

• Responses to inquiries you submit through our website or forms

 

3. We Do Not Sell SMS Data

We do not sell, share, or disclose your phone number or SMS opt-in data to third parties for marketing, advertising, or any commercial purpose. Your consent to receive SMS messages is used solely to communicate with you in connection with our heating and air conditioning services.

 

4. Message Frequency

Message frequency varies based on the nature of your service requests and ongoing communications. You may receive occasional messages for scheduling, follow-ups, and service-related updates. We do not send unsolicited promotional blasts.

 

5. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Air Republic Heating and Air Corp is not responsible for any charges incurred from your carrier in connection with SMS communications.

 

6. How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent, except as required by law.

 

7. Help and Support

If you need assistance or have questions about our SMS communications, reply HELP to any message or contact us directly using the information below.

 

8. Eligibility

By opting in to SMS communications, you confirm that you are the account holder or authorized user of the mobile phone number provided, and that you consent to receiving text messages at that number.

 

 

Contact Us

If you have questions about this Privacy Policy or our SMS Communication Policy, please contact us:

 

Alltemp or Air Republic Heating and Air Corp

269 E Papa Pl #10

Kahului, HI 96732

Phone: 808-666-5888

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